Effective Interviewing and Selection Skills

In the dynamic world of hospitality, assembling the right team is crucial. Poor hiring decisions can significantly affect a business, leading to high turnover, wasted resources, and ultimately, lost revenue. The Australian Hotels Association (AHA) offers a course tailored to equip hospitality management and staff with the essential skills needed for effective interviewing and selection.

Who

This course is specifically designed for:

• • Hospitality managers
  • HR personnel in hospitality
  • Staff involved in the recruitment process within the hospitality industry

Qualification

Upon successful completion, participants will receive:

• AHA Advance – Certificate in:  Effective Interviewing and Selection Skills

What You Will Learn

• Foundations of Recruitment: Understand the principles and challenges of effective recruitment, including the high costs if incorrect hiring.
• Candidate Selection: Learn how to assess candidates’ fit for the role, understand the legal contexts and tailor interview questions based on the required skills for specific roles.
• Screening and Onboarding: Master the processes of screening candidates effectively, post-interview evaluations and implementing onboarding procedures.

Course Outcomes

• Simplified Recruitment: Attract and select the best candidates using carefully crafted questions and effective listening techniques.
• Fix Hiring Headaches: Reduce issues related to high turnover, low morale, and lost revenue through smarter hiring practices.
• Fair & Legal: Ensure recruitment practices comply with Australian employment laws.

Benefits of the Course

• Save Time & Money: Optimise your recruitment process to focus resources effectively and avoid costly hiring mistakes.
• Enhance Your Venue: Build a competent, well-matched team that delivers excellent service, leading to happier customers and increased profits.
• Flexible Learning: Access the course online at your convenience, with a self-paced format that fits your busy schedule.

Course Cost

• Price: $159 (includes downloadable resources and templates).

Course Format

• Delivery: Online videos, interactive quizzes, and practical resources designed to provide a comprehensive learning experience.
• Access: Start anytime and access the course on desktop or mobile, entirely online and self-paced, allowing you to learn at your convenience.

Enroll Now

Start your journey towards becoming an expert in recruitment with the AHA’s Effective Interviewing and Selection Skills course today.

Unlock the full potential of your hospitality team!